Systems Support Engineer
Company: VirtualVocations
Location: Odessa
Posted on: April 1, 2025
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Job Description:
A company is looking for a Systems Support Engineer II.
Key Responsibilities
Handle technical support requests from customers and escalate
issues as necessary
Maintain user uptime and improve computing experiences through
effective maintenance and problem resolution
Deliver exceptional customer service to enhance client
relationships and satisfaction
Required Qualifications and Education
Minimum 3 years of IT experience with Windows administration and
Active Directory management
Experience with Windows Server 2016 and above, and desktop
operating systems
Knowledge of email administration and troubleshooting user account
issues
Intermediate knowledge of Backup Solutions and remote solutions
like RDP
Bachelor's degree preferred; certifications such as CompTIA A+,
Network+, or MCSE are desired
Keywords: VirtualVocations, Odessa , Systems Support Engineer, Other , Odessa, Texas
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