Customer Support Analyst II
Company: VirtualVocations
Location: Odessa
Posted on: November 15, 2024
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Job Description:
A company is looking for a Customer Support Analyst II to manage
customer relationships and provide technical assistance.
Key Responsibilities:
Act as a primary point of contact for customers via multiple
communication channels
Utilize Salesforce to record customer interactions and resolve
issues
Collaborate with team members and departments to develop effective
solutions for customers
Required Qualifications:
Bachelor's degree in business or a related discipline, or
equivalent experience
Minimum of 1 year experience in a customer support environment
Ability to work in a fast-paced, dynamic environment
Professional demeanor and positive attitude
Self-directed with a proactive approach to identifying improvement
opportunities
Keywords: VirtualVocations, Odessa , Customer Support Analyst II, Professions , Odessa, Texas
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