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Bilingual Account Servicing Specialist

Company: VirtualVocations
Location: Odessa
Posted on: March 28, 2025

Job Description:

A company is looking for an Account Servicing Specialist - Bilingual.
Key Responsibilities

Perform outbound calls on past due customer accounts to resolve delinquency
Research delinquent accounts and determine the best course of resolution actions
Process payments over the phone and provide relief options to customers in hardship

Required Qualifications

Associate's degree in business, finance, communication, marketing, or related field OR relevant applicable experience
Strong computer skills including Word, Excel, and email
Availability for two evening shifts per week and one Saturday shift every five weeks
Professional phone presence and ability to handle stressful conversations
Strong typing skills

Keywords: VirtualVocations, Odessa , Bilingual Account Servicing Specialist, Other , Odessa, Texas

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