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Billing Support Specialist

Company: VirtualVocations
Location: Odessa
Posted on: March 29, 2025

Job Description:

A company is looking for a Billing Support Specialist to provide exceptional service and solutions to billing customers.
Key Responsibilities

Provide billing support to healthcare providers and administrative teams via phone, email, and chat
Resolve technical issues related to billing and claims processing and assist users in navigating the software
Utilize Salesforce to log and manage customer support cases while ensuring compliance with HIPAA regulations

Required Qualifications

High school diploma or equivalent required; associate's degree preferred
Minimum of 12 months experience in customer support, technical support, or billing support
Experience in the medical billing or healthcare industry
Understanding of medical billing workflows and insurance claims submissions
Familiarity with EHR/EMR systems and knowledge of HIPAA compliance preferred

Keywords: VirtualVocations, Odessa , Billing Support Specialist, Accounting, Auditing , Odessa, Texas

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